1. Services Provided

Meta Mobile Mechanics provides mobile automotive repair and maintenance services, including but not limited to:

  • Tune-ups

  • Diagnostics

  • Brake services

  • Battery replacement

  • Oil changes

  • General repairs

All services are performed at the customer’s requested location, subject to safety and accessibility conditions.

2. Appointments & Scheduling

  • Appointments must be scheduled in advance through our website, phone, or email.

  • Customers must provide accurate vehicle information (make, model, year, VIN if requested).

* We reserve the right to reschedule appointments due to weather, safety concerns, parts delays, or unforeseen circumstances.

3. Customer Responsibilities
By booking a service, you agree to:
* Provide safe and legal access to the vehicle.
* Ensure the vehicle is parked in a safe working area (flat surface, adequate space).
* Disclose known mechanical issues.
* Secure pets and ensure a safe working environment.
We reserve the right to refuse service if conditions are unsafe.

4. Estimates & Pricing
* Estimates are based on the information provided by the customer.
* Final pricing may change if additional issues are discovered.
* Customers will be notified and must approve any additional charges before work continues.
All prices are listed in U.S. dollars unless otherwise stated.

5. Payments
* Payment is due upon completion of service unless otherwise agreed in writing.
* We accept cash, checks, credit cards, debit cards, bitcoin.
* Failure to pay may result in legal action or collection procedures.
Returned or disputed payments may incur additional fees.

6. Cancellations & Refunds
* Cancellations must be made at least [24 hours] prior to appointment time.
* Late cancellations may be subject to a cancellation fee.
* Deposits (if applicable) are non-refundable unless canceled within the allowed timeframe.
Refunds for services already performed will not be issued unless required by law.

7. Parts & Warranty
* We may use OEM or aftermarket parts depending on availability and customer preference.
* Parts warranties are subject to manufacturer terms.
* Labor warranty: 90 days
Warranty does not cover:
* Normal wear and tear
* Pre-existing conditions
* Damage caused by misuse or neglect

8. Limitation of Liability
To the maximum extent permitted by law:
* Meta Mobile Mechanics is not liable for incidental or consequential damages.
* We are not responsible for delays due to parts suppliers or circumstances beyond our control.
* Our total liability shall not exceed the amount paid for the specific service provided.

9. No Guarantee of Results
While we strive to diagnose and repair issues accurately, automotive repairs can uncover additional problems. We do not guarantee that one repair will resolve all vehicle issues unless specifically stated in writing.

10. Website Use
By using our website, you agree:
* Not to misuse or attempt to hack the website
* Not to submit false or misleading information
* Not to copy or reproduce website content without permission
All website content is the property of Meta Mobile Mechanics

11. Privacy
Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your information with third parties except as necessary to provide services.

12. Governing Law
These Terms are governed by the laws of the State of Ohio, United States.
Any disputes shall be resolved in the appropriate courts located in Cuyahoga County, Ohio.

13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of those changes.

14. SMS Terms and Conditions
1. SMS for Consent Communication
2. We will not share your phone number with any third parties for marketing purposes.
3. Types of SMS Communications
4. If you opt in to receive messages from Meta Mobile Mechanics, LLC, you may receive texts about reminders of appointments, scheduling, and set calls. Standard message rates may apply.
5. Message Frequency
6. You may receive approximately 10 SMS messages per week.
7. Carrier Charges
8. Message and data rates may apply based on your mobile carrier and location.
9. Opt-In Methods
10. You can opt in via the following methods:  by submitting an online form: https://metamobilemechanics.com/contact-us/
11. Opt-Out Instructions
12. You may opt out at any time by replying STOP to any message. To resume receiving texts, reply START.
13. Help
14. If you need assistance, reply HELP or contact us at https://metamobilemechanics.com/contact-us/
15. Disclosures
16. Message frequency may vary.
17. Message and data rates may apply.
18. Reply STOP to cancel.
19. Reply HELP for assistance.
20. Visit our website to review our [Privacy Policy] and [Terms of Service].

15. Contact Information
If you have any questions regarding these Terms of Service, please contact:
Meta Mobile Mechanics.
[email protected]
216-816-0292